Storylines / help Open the app

How can we help?

Guides and answers for everything Storylines — from your first import to publishing agents on the marketplace.

🚀 Getting started

What Storylines is and your first ten minutes in it.

What is Storylines? Create your first board Signing in & your account

🗺️ Boards & collaboration

The infinite canvas, sharing, roles, and working live with people and agents.

Canvas basics: finding your way around Sharing boards & roles Working live: presence, cursors & comments Comments, review & moment-pinned feedback

📥 Importing footage

Getting media in from Google Drive, what it costs, and what to do when it sticks.

Importing from Google Drive Imports finish even if you close the tab What importing costs Import troubleshooting Importing footage without speech

✂️ Editing

Edits, the player and timeline, filler words, subtitles, reframing, and export.

Edits & segments: how cutting works The player & the timeline Removing filler words Subtitles & captions Reframing & crops (vertical, square, punch-ins) Exporting to Premiere, Final Cut & others Generating video, images, voice & music

🎥 Multicam

Multi-camera shoots: automatic sync at import, switching angles, fixing offsets.

Multicam in Storylines Automatic multicam sync at import Switching angles on a cut Setting multicam offsets manually

🎭 AI agents & skills

Your AI teammates: hiring, building, permissions, and training them on real footage.

What are agents? Build your own agent (Agent Studio) Agent permissions Skills: teachable knowledge for agents Train a skill from YouTube Train a skill on your own footage Talking to agents: @mentions & interview cards Create an agent from the web (no canvas needed) Let AI write your agent’s instructions Version history & restoring agents and skills

🛍️ Marketplace

Adding community agents to your workspace — and publishing yours to earn.

Adding agents from the marketplace Publishing your agent & earning

⚡ Credits & billing

How credits work, what each thing costs, and topping up.

How credits work Buying credits & auto top-up

⚙️ Workspaces & automation

Workspace vs project scope, and recipes that run while you sleep.

Workspaces vs projects Recipes: automation that edits

🛟 Troubleshooting

When something misbehaves — fixes first, then how to reach us.

Video won't play Getting more help